How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
I think it’s a great watch for the price. Looks very stylish! The clasp was easy to adjust if you followed the instructions. The only time I had an issue with it was when the watch slipped off my wrist, but I’m almost sure it was my own fault because I didn’t close the clasp properly (it took me a couple times to figure out how to secure that clasp properly, and if you do it in a hurry you might not get it right at times) but the watch didn’t get damaged so that’s a good thing.
This is a lovely design to look at for the watch face! I also like the fact that the watch is water repellent so I don't have to remove it every time I wash my hands. Unfortunately, I do have a problem keeping the strap latched and so I will probably purchase a new watch band for it. If the manufacturer redesigns the latch to be easier to hook and stay hooked better, then this would be a 5 Star purchase for sure!
I liked the watch but not the strap. It's probably just me. I first tried substituting a magnetic strap that I got from another watch, but that interfered with the timekeeping. Then I tried a silicone one, which was awkward to put on and take off. Finally I went to a watch repair shop and asked for an alternate, metal band, which he fitted to my wrist size. Now I like the watch with its new, matching gold-colored band.
This is a beautiful watch, I just got it so can’t say much about how it keeps time. But so far I love it, it’s really slim and light weight, but looks expensive. I got it because it’s water-resistant, since I often have my hands near water.
The mesh band is great and the watch is relatively thin. I've had it for a while and wear it every day. It keeps perfect time. None of the color has worn off as sometimes happens with inexpensive watches. Nice watch.
Just purchased this watch. It looks way more expensive than a $9.99 watch. The band was very easy to adjust, and I was amazed that I was able to adjust it right the first time. I couldn't be happier with my purchase.
I have had this watch for a few days now, so far it keeps almost perfect time, excellent looking watch, easy to read in low light, not too heavy & is comfortable to wear, but the latch on the band keeps opening.
I love this watch. It is very elegant looking and I really love the band and that it is adjustable! It is very easy to read. Overall, it is definitely worth the money. I have had many compliments on it already!
This watch looks great. It can be very dressy or everyday. It was a little tough figuring out how to adjust the size, but I got it. Wish there were instructions. Otherwise so far, so good.
I love everything about this watch. I was hesitant at first buying the watch because I never had a large faced watch. However it is my favorite now.
This watch looks nice, the wristband is easy to adjust, and so far is keeping accurate time. What more could you want?
The product looks great, and feels like it's a decent quality. I've not had it for a long, but love it so far.
Great watch. Thin and comfortable in the wrist. Nice looking. Great price. Hope it works forever!
The watch has a great look, but no longer keeps time even though it keeps ticking.
What a beautiful watch...it's sleek...and looks like a more expensive timepiece...I love it!!
Arrived earlier than expected, packaged very nicely. Works well, looks nice.
Pretty good for the price